15 July 2021 15h /

How do I raise my limits?

We should all be able to manage our cryptocurrencies with complete freedom, and the BYKEP account allows you to adjust your caps and limits at any time.

By default, the limits are set at €2,500 daily and €10,000 monthly for credit card and cash purchases (coming soon) and you can check them at any time from your BYKEP account menu in the "General" section.

To raise them in a simple and quick way, you just have to contact our team by email at support@bykep.com or by phone from Monday to Friday from 10am to 6.30pm at +33 1 82 83 42 60 (local call price).

Because BYKEP is approved as a digital asset service provider (DASP) from with the Autorité des marchés financiers for its activities, you may be asked to provide proof to validate this operation. This is a guarantee of confidence and security for our users.

Once your documents have been received and validated, your status is automatically adjusted and displayed on your account.

Very soon, you will be able to increase your limits directly from your BYKEP account by uploading the supporting documents.

The status of digital asset service provider (DASP) delivered by the Autorité des marchés financiers, allows you to choose a platform in full confidence. BYKEP is the first French application to have obtained this status. It offers you to buy, sell and hold Bitcoin, Ethereum and Litecoin wherever you are and in complete security.

Jasmine Sarda
Custom Service Manager

• Published

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